Refund policy
Return window:
- 30 days for new, unused, non-warranty items.
- Items must be in brand new, resale condition — factory sealed, no signs of use or damage.
Refund type:
- Refund, exchange, or store credit (minus original shipping fees).
- A restock fee may apply if items show signs of handling or missing packaging.
Non-returnable:
- Used, soldered, or modified items.
- Products missing original parts or packaging.
Damaged or warranty claims:
- Contact customer service for case-by-case help; some warranties handled by the manufacturer directly.
Return process:
- Requires an RMA (Return Merchandise Authorization) before shipping the item back.
- Customer pays return shipping.
- Returns without an RMA may be rejected or lost in processing.
Processing time:
- 2–7 business days after arrival.